1. Information Collected
We consider information that may be used to identify an individual, including, but not limited to, first and last name date of birth, credit card information, home or other physical address, email address, phone number or other contact information to be "Personal Information". You may be asked to provide Personal Information when you use our web site, register for an Account or to use our services, download our software, correspond with us by email, or provide us with feedback regarding this web site or our products and services. The Personal Information that we collect may include information such as: contact information, shipping information, billing information, transaction history, web site usage preferences, and feedback regarding our products and services. This information is held by us on servers based in Philippines and elsewhere from time to time. In addition, when you interact with the Service, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used which are essential for the provision of and the quality of the Service. We do not collect Personal Information about you on the Service without your knowledge.
2. Means of Collecting & Processing Data
We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the Service or other communications and interactions with DragonKong.com. We may also receive Personal Information from online vendors and service providers that refer you to the DragonKong.com website, and from customer lists lawfully acquired from third party vendors. In addition, we may engage the services of third-party service providers to provide technical support, process your online transactions and maintain your online Accounts. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services so that we can process your transactions, maintain your Accounts, meet certain business requirements and provide you with promotional offers and information regarding DragonKong.com and our products and services and those of our group companies. We use this Personal Information to process your transactions, optimise your experience on the DragonKong.com website, provide you with information about our products and services, and support your use of the Service. This information may be disclosed only to our staff and to third parties involved in the completion of your transactions or in support of your use of the Service. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.
3. Information Use
We use the Personal Information we collect from you to deliver the products and services you purchase, and to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, to answer your questions, and for any other purpose related to the operation of the Service and the programs, products and services offered on the DragonKong.com website. Your Personal Information may also be shared with our affiliates, subsidiaries, agents and suppliers in order to enable technical support and to process transactions you initiate on the Service and to deliver the products and services you purchase from us. From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary, and, therefore, you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip or postal code, gender or age). If you choose to participate in a survey or contest and win, by accepting any contest prize or winnings from us, you consent to use of your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. If you choose to participate in a survey or contest organized in cooperation with a third party, by entering the contest, you consent to use of your name and likeness to be disclosed to the third party, for advertising and promotional purposes without additional compensation, except where prohibited by law.
4. Certain Excluded Disclosures
We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on us, the DragonKong.com website or the Service; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the Service or the public. If, in our sole determination, you are found to have cheated or attempted to defraud DragonKong.com or any other user of the Service in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, and appropriate agencies.
You may "opt out" of receiving any promotional communications either by choosing to opt out where such option is made available on the DragonKong.com website or the Service or in an email you receive from us, or at any time by sending an email to firstname.lastname@example.org . In addition you may contact us at the just mentioned addresses if you: 1). want to confirm the accuracy of the Personal Information we have collected about you; 2). would like to update your Personal Information or delete your Personal Information; and/or 3). have any complaint regarding our use of your Personal Information. If requested, we will change any information you have provided to us or mark any information to prohibit future use, provided that you provide evidence as we may reasonably require for such changes.
7. Consent to Use of Electronic Service Providers
8. Consent to Security Review
9. Consent to Use of Anti-Cheating Software
Our software package used to access and use the Service contains certain features designed to detect use of automated programs that enable artificial (non-human) intelligence to play on our site. Use of such bot or robot software programs violates our Legal Disclaimer, and is detrimental to other players. By installing our software and using the Service, you consent to our software performing the functions described in this section. Our software may perform any or all of the following functions in order to detect the use of illicit automated programs and ensure that we maintain a cheat free environment for all users: (1) scan your list of active software applications while you are using the Service, (2) scan your list of active processes while you are using the service, (3) scan the files in your DragonKong.com-related program folders to ensure that only non-hacked versions of our software are being used. If any of the foregoing processes reveals a suspect application or process, our software may (1) scan the files associated with the suspect application or process and compile a composite mesh (i.e. a profile that characterizes the files associated with the application or process) to be matched against profiles for known illicit automated programs, and (2) capture a screenshot of your desktop, and transmit these to DragonKong.com for review. Our software will not perform any random search of large portions of your hard drive or other files, and will not transmit any information to us or to any third party other than the information necessary to identify use of illicit automated program as described above. Our software will not alter any files or information on your computer, and will not interfere with the operation of any of your applications. You may terminate use of our software at any time by uninstalling the DragonKong.com software package.
We like you to find us trustworthy and we like you to feel safe being a customer and player with us. We fully understand the trust you put in our hands. We have selected, what we believe is, the market leading companies that make our business trustworthy. We are constantly investigating all kinds of security and trust functions, in order to secure our business, and to insure you are safe with us.
DragonKong.com is using high-end systems (hardware and software), high quality brands for our infrastructure, sealed with leading encryption technology. All information about players and transactions are trusted using SSL certificate. When you connect to our site Â our servers, you are trusted with a SSL Certificate, it verifies that the Certificate Authority (CA), which issued the certificate, is on the trusted CA list and you are safe.
The security and trust you find during your visit at DragonKong.com also covers all other business related companies, subsidiaries and affiliates. For more information or questions please contact email@example.com .
11. Protection of Children
The Service is not intended for or directed to persons under the age of 18. Any person who provides their information to us through any part of the Service represents to us that they are 18 years of age or older. It is our policy to endorse the Children's Online Privacy Protection Act of 1998 and to use our best efforts to comply with that Act. This may involve us having to access and verify your Personal Information. If we become aware that a minor has attempted to or has submitted personal information via this website, we will not accept this information and will take steps to remove such information from our records.
12. International Transfers
Personal Information collected on the Service may be stored and processed in any country in which we or our affiliates, suppliers, subsidiaries or agents maintain facilities, and by using the Service, you consent to any transfer of information outside of your country (including to third countries which may not have been assessed as having adequate privacy laws). Nevertheless, we take steps to ensure that our affiliates, agents, subsidiaries and suppliers comply with our standards of privacy regardless of their location.
13. Third-party Practices
14. Legal Disclaimer
The Service operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.
If we should ever file for bankruptcy or be acquired by a third party, merge with a third party, sell all or part of our assets, or otherwise transfer substantially all of our relevant assets to a third party, we are entitled to share the Personal Information and all other information you have provided through the Service to potential and subsequent business and merger partners.